Kaizer is committed to meeting legal and regulatory requirements regarding data protection and privacy where it conducts its business activities. This Privacy Policy defines the minimum standards with respect to Kaizer collecting, processing, or otherwise using personal data, including information that may be considered sensitive Personal Data about individuals including Kaizer associates, business contacts, customers, or vendors.

 

Where Kaizer controls other company entities, such other companies will be required to abide by the principles set in this Policy.

 

PRIVACY PRINCIPLES

Kaizer will handle Personal Data in accordance with the following principles. Kaizer ensures that its business partners and vendors comply with the principles of this Policy and applicable legal and regulatory compliance standards through appropriate contractual agreements.


  • Lawfulness of Processing

Kaizer will collect, store, process, use, share, transfer, analyze or otherwise handle Personal Data in accordance with applicable legal requirements for legitimate business or compliance purposes or if individuals have provided consent to the Processing or any relevant basis as defined by the applicable laws or regulations.


  • Limit Collection and processing

Kaizer will limit the processing of Personal Data in terms of scope and duration, as is necessary for the intended purpose.


  • Transparency

In accordance with applicable legal requirements, Kaizer will provide information to individuals that explain the scope and purpose of Processing, and whom to contact to seek clarifications about privacy or data protection.


  • Accuracy

Kaizer will take all necessary measures, as required by applicable laws and regulations, to ensure that Personal Data processed are accurate for the intended purpose. Any inaccurate personal data, in the context of the purposes for which they are processed, will either be erased or rectified without delay. Accuracy of data may be subject to the data subject’s duty to notify and/or utilize the options as outlined in Privacy Notices.


  • Security and Confidentiality

Kaizer aims to protect the security and confidentiality of individuals’ Personal Data and implement physical, technical, and organizational measures against accidental, unlawful, or unauthorized destruction, loss, alteration, disclosure, or access. Kaizer will ensure measures are appropriate to the risks represented by the Processing it carries out and the nature of those Personal Data.


  • Privacy by Design

Kaizer incorporates the principles of Privacy by Design into all of its personal data processes executed using digital systems, technologies, or manually. By default, privacy requirements are embedded into every standard, protocol, and process followed by Kaizer.


  • Disclosure

Kaizer discloses, when required/asked, personal data to third parties only for the purposes identified in the privacy notice, with the consent of the individual, or as required for lawful purposes. Third parties refer to public authorities, Law Enforcement Agencies, and similar authorities.

 

DATA SUBJECT RIGHTS

In accordance with applicable legal requirements, Kaizer will provide an opportunity to exercise data subject rights, which are available to the individuals in the context of their engagement with Kaizer. Such rights may include the right to request access to their Personal Data, to correct inaccurate or incomplete Personal Data, or to object to the Processing of their Personal Data. Each Data Subject Request is validated and tracked to closure. As per the applicable law, and the engagement of the data subject with Kaizer, there might be other rights available such as the right to be forgotten, the right to withdraw consent, the right to data portability, etc. Kaizer will ensure its compliance and deploy all required measures to help data subjects exercise their rights granted.

 

INTERNATIONAL DATA TRANSFERS

Kaizer operates on a global level and from time to time it may be required to transfer Personal Data across countries. Kaizer recognizes that Personal Data needs to be treated with care, including data transfer to countries, which may not have adequate data protection laws. If Kaizer transfers Personal Data to such countries, it will protect these Personal Data as set out in this Policy and in accordance with the requirements of applicable law.

 

DATA RETENTION

Kaizer will observe retention policies and procedures so that it deletes Personal Data after a reasonable time and the purposes are met. An exception applies if in the context of those purposes, it is necessary to keep the Personal Data indefinitely, or the law requires the Personal Data to be kept for a certain time. When Kaizer no longer needs to keep Personal Data for the purposes, for which they are held, it will delete them as soon as practicable.

 

JURISDICTION-SPECIFIC REQUIREMENTS AND IMPLEMENTATION

National data protection and privacy laws may impose additional requirements on Kaizer for the Processing of Personal Data. Where required, Kaizer will establish procedures and guidelines in order to supplement the principles of this Policy and engage with relevant regulatory/ supervisory authority, as required.

 

PRIVACY ORGANIZATION AND CONTACT

Kaizer has set up a global Privacy Function, which is headed by the Head – Global Privacy Office of Kaizer, and which is tasked with overseeing and implementing privacy and applicable data protection requirements. Specific data protection or privacy functions and roles may be added for individual countries or geographies. Kaizer also appoints Data Protection Officers (or comparable function), where required by applicable laws. The privacy function is also responsible for deploying training and awareness programs and supporting the implementation of privacy principles into Kaizer’s business operations and processes. If you have questions about this Policy, please direct them to the contact details provided in the privacy notice available at www.kaizer.vlcare.com.

 

DATA BREACH REPORTING

All known or suspected incidents involving Personal Data must be reported immediately upon discovery. This includes incidents notified to Kaizer from any Kaizer associate, client, third-party service provider, or another business partner. Kaizer will provide education and awareness to its workforce regarding the procedures for reporting a suspected or confirmed incident. Each incident is investigated and tracked to closure.

 

IMPLEMENTATION

Kaizer has internal arrangements in place to ensure compliance with this Policy, to allow the effective exercise of individuals’ rights set out in this Policy and under applicable law, and to deal with any concerns from individuals that Kaizer may not have complied with the Policy and/or applicable law. All individuals can leverage these arrangements and/or exercise their rights by contacting their local Data Protection Officer.

 

CHANGES TO THE POLICY

Kaizer may update this Policy from time to time and without prior notice to individuals to reflect changes in law or privacy practices. If you have questions about this Policy, please direct them to the Head – Global Privacy Office or to the respective local Data Protection Officer, contact details of whom can be referred from the privacy notice available at www.kaizer.vlcare.com.